Cookie Policy

1. Introduction

This Cookie Policy explains how Dions ("we," "us," or "our") uses cookies and similar tracking technologies on our website dions-pizz.digital (the "Website"). This policy forms part of our Privacy Policy and explains what cookies are, how we use them, the types of cookies we use, and how you can manage your cookie preferences.

By continuing to use our Website, you consent to our use of cookies in accordance with this Cookie Policy. If you do not agree to our use of cookies, please adjust your browser settings or discontinue use of our Website.

2. What Are Cookies

Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners about user behavior and preferences.

How Cookies Work

When you visit our Website, your browser sends information to our server. A cookie is then downloaded onto your device to remember information about your visit, such as your preferred language and other settings. This makes your next visit easier and the site more useful to you.

Types of Cookies by Duration

Session Cookies

These are temporary cookies that remain in your browser until you leave the website. They are deleted when you close your browser and allow you to move between pages efficiently.

Persistent Cookies

These cookies remain on your device for a predetermined period or until you manually delete them. They remember your preferences across multiple visits to our Website.

Types of Cookies by Origin

First-Party Cookies

These are set directly by our Website and can only be read by our Website. They help us provide you with a better experience when browsing our site.

Third-Party Cookies

These are set by domains other than ours. They are typically used for advertising and analytics purposes by external service providers.

3. Why We Use Cookies

We use cookies for several important purposes to enhance your experience on our food service website:

Essential Website Functionality

• Maintaining your shopping cart contents during your visit
• Remembering your delivery location for accurate order processing
• Keeping you logged in to your account securely
• Ensuring website security and preventing fraud

Performance Improvement

• Understanding which pages are most popular to optimize our menu layout
• Identifying technical issues and improving website speed
• Analyzing traffic patterns to manage server load during peak ordering times

User Experience Personalization

• Remembering your preferred restaurant location
• Saving your favorite menu items and dietary preferences
• Customizing content based on your ordering history
• Displaying relevant promotions and special offers

Analytics and Statistics

• Understanding customer behavior and preferences
• Measuring the effectiveness of our marketing campaigns
• Improving our menu offerings based on popularity data
• Tracking conversion rates for online orders

Marketing and Advertising

• Showing you relevant advertisements on other websites
• Measuring the effectiveness of our advertising campaigns
• Providing personalized marketing content
• Supporting remarketing efforts to previous visitors

4. Types of Cookies We Use

We use different categories of cookies, each serving specific purposes. Below are detailed tables showing the specific cookies we use:

4.1 Strictly Necessary Cookies

These cookies are essential for the website to function properly and cannot be disabled.

Cookie Name	Provider	Purpose	Type	Duration
PHPSESSID	Dions	Session management and user authentication	Session	Browser session
csrf_token	Dions	Security protection against cross-site request forgery	Session	Browser session
cart_data	Dions	Stores shopping cart contents and preferences	Persistent	7 days
user_location	Dions	Remembers delivery location for order processing	Persistent	30 days
cookieConsent	Dions	Stores your cookie preferences and consent	Persistent	1 year

4.2 Performance/Analytics Cookies

These cookies collect information about how visitors use our website to help us improve performance.

Cookie Name	Provider	Purpose	Type	Duration
_ga	Google Analytics	Distinguishes unique users and sessions	Persistent	2 years
_ga_[ID]	Google Analytics	Contains campaign and traffic source information	Persistent	2 years
_gid	Google Analytics	Stores and updates a unique value for each page visited	Persistent	24 hours
_gat	Google Analytics	Throttles the request rate to Google Analytics	Persistent	1 minute
page_views	Dions	Tracks page visits and user navigation patterns	Session	Browser session

4.3 Functionality Cookies

These cookies enable enhanced functionality and personalization.

Cookie Name	Provider	Purpose	Type	Duration
language_pref	Dions	Stores preferred language setting	Persistent	1 year
restaurant_pref	Dions	Remembers preferred restaurant location	Persistent	90 days
menu_favorites	Dions	Stores favorite menu items for quick reordering	Persistent	6 months
dietary_prefs	Dions	Saves dietary preferences and restrictions	Persistent	1 year
ui_settings	Dions	Stores user interface customization settings	Persistent	6 months

4.4 Targeting/Marketing Cookies

These cookies are used for advertising and remarketing purposes.

Cookie Name	Provider	Purpose	Type	Duration
_fbp	Facebook	Facebook Pixel for advertising and analytics	Persistent	90 days
_fbc	Facebook	Stores Facebook click identifier for ad attribution	Persistent	90 days
ads_prefs	Dions	Stores advertising preferences and opt-out settings	Persistent	1 year
marketing_id	Dions	Anonymous identifier for marketing campaign tracking	Persistent	1 year

5. Third-Party Cookies

We work with trusted third-party service providers who may place cookies on your device when you visit our Website. These partners help us provide better services and analyze website performance.

Google Analytics

We use Google Analytics to understand how visitors interact with our Website. Google Analytics uses cookies to collect information about your use of our Website, including your IP address, browser type, operating system, referring website, pages visited, and time spent on our site.

Privacy Policy: https://policies.google.com/privacy

Opt-out: Google Analytics Opt-out Browser Add-on

Facebook

We use Facebook Pixel to measure the effectiveness of our advertising campaigns and provide personalized content. Facebook may use cookies to show you relevant advertisements on Facebook and other websites.

Privacy Policy: https://www.facebook.com/privacy/explanation

Ad Preferences: Facebook Ad Preferences

Other Third-Party Partners

We may also work with other advertising and analytics partners from time to time. When we do, we will update this policy to reflect any new third-party cookies. All third-party partners are required to comply with applicable data protection laws and maintain appropriate security measures.

6. Cookie Duration

Different cookies have different lifespans. Here's a summary of how long various types of cookies remain on your device:

Session Cookies

These cookies are deleted automatically when you close your browser. They typically include:

• Shopping cart contents
• Login session information
• Page navigation data
• Security tokens

Short-Term Persistent Cookies (1 day - 1 week)

These cookies remain for a brief period to maintain functionality across short browsing sessions:

• Recent search history
• Temporary user preferences
• Cart data backup

Medium-Term Persistent Cookies (1 week - 6 months)

These cookies help provide a personalized experience over multiple visits:

• Favorite menu items
• Preferred restaurant location
• Interface customizations
• Marketing preferences

Long-Term Persistent Cookies (6 months - 2 years)

These cookies support long-term personalization and analytics:

• Google Analytics identifiers
• Consent preferences
• Language settings
• Dietary restrictions

7. How to Manage Cookies

You have several options for managing cookies on our Website. You can control cookie settings through our consent tool, your browser settings, or third-party opt-out mechanisms.

7.1 Our Cookie Consent Tool

When you first visit our Website, you'll see a cookie consent banner at the bottom of the page. This tool allows you to:

• Accept all cookies for the best experience
• Reject non-essential cookies
• Customize your cookie preferences by category

You can change your cookie preferences at any time by clicking the "Cookie Preferences" link in our website footer or by clearing your browser data and revisiting our site.

7.2 Browser Settings

All modern browsers allow you to control cookies through their settings. Here are step-by-step instructions for popular browsers:

Google Chrome

Mozilla Firefox

Safari

Microsoft Edge

7.3 Third-Party Opt-Out Links

Many of our third-party partners provide their own opt-out mechanisms:

Google Analytics Opt-Out

Install the Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout

Facebook Ad Preferences

Manage your Facebook advertising preferences: https://www.facebook.com/ads/preferences

Network Advertising Initiative

Opt out of interest-based advertising from NAI members: http://www.networkadvertising.org/choices/

Digital Advertising Alliance

Control targeted advertising from DAA participants: http://www.aboutads.info/choices/

8. Consequences of Disabling Cookies

While you have the right to disable cookies, doing so may significantly impact your experience on our Website. Here's what you should expect if you disable different types of cookies:

Disabling Essential Cookies

If you disable strictly necessary cookies, you may experience the following limitations:

• Unable to maintain items in your shopping cart
• Cannot stay logged in to your account
• Delivery location will not be remembered
• Security features may not function properly
• Website performance may be significantly degraded
• Unable to complete online orders

Disabling Performance/Analytics Cookies

Blocking these cookies will not affect website functionality but will limit our ability to:

• Understand which menu items are most popular
• Identify and fix technical issues quickly
• Optimize website performance based on usage patterns
• Improve our services based on customer behavior data

Disabling Functionality Cookies

Without these cookies, you may lose the following convenient features:

• Saved favorite menu items
• Remembered dietary preferences
• Preferred restaurant location
• Customized interface settings
• Language preferences

Disabling Marketing/Targeting Cookies

Blocking marketing cookies will result in:

• Less relevant advertisements on other websites
• Generic promotions instead of personalized offers
• Inability to measure campaign effectiveness
• Reduced ability to provide targeted special offers

9. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that lets you tell websites that you do not want to have your online activity tracked. When you choose to turn on the DNT setting in your browser, your browser will send a signal to websites requesting that they do not track your browsing activity.

Our Response to Do Not Track

Currently, there is no universally accepted standard for how websites should respond to DNT signals. As a result, like many websites, we do not alter our data collection and use practices in response to DNT signals from browsers.

However, we are committed to providing you with meaningful choices about your data. You can:

• Use our cookie consent tool to customize your preferences
• Adjust your browser settings to limit cookie acceptance
• Opt out of specific third-party tracking through the links provided in this policy
• Contact us directly with any specific privacy concerns

Enabling Do Not Track

If you wish to enable DNT in your browser:

• Chrome: Settings > Privacy and security > Cookies and other site data > Send a "Do Not Track" request
• Firefox: Settings > Privacy & Security > Send websites a "Do Not Track" signal
• Safari: Preferences > Privacy > Ask websites not to track me
• Edge: Settings > Privacy, search, and services > Send Do Not Track requests

10. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will notify you in the following ways:

Notification Methods

• Posting a notice on our Website homepage
• Sending an email notification to registered users
• Displaying a prominent banner on our Website
• Updating the "Last Updated" date at the top of this policy

Types of Changes

Updates may include:

• Addition of new types of cookies
• Changes to cookie durations
• New third-party partnerships
• Enhanced privacy protection measures
• Compliance with new legal requirements

Your Continued Consent

By continuing to use our Website after we post any changes to this Cookie Policy, you accept and agree to the updated terms. If you do not agree to the changes, you should stop using our Website and adjust your browser settings to block cookies from our site.

11. Contact Us

What to Include in Your Message

When contacting us about cookies, please include:

• Your specific question or concern
• The browser and device you're using
• Any relevant screenshots or error messages
• Your preferred method of contact for our response

12. Additional Resources

For more information about cookies and online privacy, you may find these external resources helpful:

Educational Resources

• All About Cookies: www.allaboutcookies.org - Comprehensive guide to understanding and managing cookies
• Internet Advertising Bureau: IAB Cookie Guidance - Industry standards for cookie usage
• Federal Trade Commission: FTC Privacy Guidance - Government guidance on online privacy

Browser Help Pages

• Chrome: Chrome Cookie Management
• Firefox: Firefox Cookie Help
• Safari: Safari Privacy Settings
• Edge: Edge Cookie Management

Related Policies

Please also review our other privacy-related policies:

• Privacy Policy - How we collect, use, and protect your personal information
• Terms of Service - Legal terms governing your use of our Website
• Refund Policy - Information about our refund and return procedures